Guides to Customer Portal
These guides explain how to use the individual tools in the Customer Portal
Get access to Portal Business
Get access to the business tools in Portal Business. Here's what you need to know about access & user accounts
Online Shipping Tool
PostNord's free TA system - Order shipping, get shipments picked up, and configure integrations
Track & Trace
Tracking of incoming and outgoing shipments. Actions related to a single shipment such as changes, notification, claims, and returns.
Invoices & Contracts
Find and access all your invoices from PostNord, and reference your current contracts and pricing
Reports & Statistics
How to use the reports in our reports module to get insights into your logistics
Customer Service & Claims
Open and track customer service cases, and file claims for damaged shipments