Guides to the Customer Portal
These guides explain how to use the individual tools in Portal Business.
Current guides - more coming soon!
Get access to the Customer Portal
Get access to the business tools in the Customer Portal. Here's what you need to know about access & user accounts
How to get accessPostNord Send
This is where you create labels for parcels and letters, buy porto codes and much more!
How to use PostNord SendTrack shipments
Tracking of shipments and actions related to a single shipment, such as notification, claims, and returns.
How to track and manage shipmentsInvoices
Find and access all your invoices from PostNord.
How to access invoicesReports & Statistics
How to use the reports in our reports module to get insights into your logistics
How to use reportsCustomer Service & Claims
Open and track customer service cases, and file claims for damaged shipments
How to get help via the Portal