Videos

Introduction videos to help you as a Danish PostNord customer. Please note that the videos are in Danish.

The Customer Portal

  • Introduction to the Customer Portal
    Watch a webinar on Youtube where we introduce you to what you can do with the Customer Portal.
    Watch webinar

  • How to log in to the Customer Portal
    Watch the video guide in Youtube on how to log in.
    Watch the video guide

  • Customer service and complaints
    Watch a webinar on Youtube where we tell you about customer service and complaints.
    Watch webinar

  • Create a claim
    See video guide in Youtube on how to create a claim.
    Watch the video guide

  • Stop the package and send back
    Watch video guide in Youtube on how to stop a package in the Customer Portal and send back to the sender before delivery.
    Watch the video guide

  • Buy postage
    See video guide in Youtube on how to buy postage codes in the Customer Portal.
    Watch the video guide

  • Buy labels for letters
    See video guide in Youtube on how to buy labels for letters in the Customer Portal.
    Watch the video guide

  • Add users
    Watch video guide in Youtube on how to add an extra user to the Customer Portal.
    Watch the video guide

APIs

  • Booking API
    See a webinar on Youtube about PostNord's booking API.
    Watch webinar

Export

  • Export
    Watch a webinar on YouTube where we provide you with information about export.
    Watch webinar